This position is responsible for customer service initiatives for all Solar & High KVA products and brands Power Storage Business. Will be accountable for implementation of the strategy including delivery of customer service, trade satisfaction,
Primary Job Responsibilities
Customer Services & Power Electronics Industrial
Monitor successful implementation of quality & standard project installations.
Taking care of pre-sales survey for Solar plant
Installation & Commissioning of Solar Hi End Products/Projects.
Handover & Maintenance of Solar Hi End Products/Projects.
Execute the customer service delivery for Solar & High KVA products.
Ensure customer satisfaction by ensuring excellent service deliveries like First Time Fix, Quality of repairs.
Ensure timely action on Product Quality issues reported from field.
