Area Service Manager
Date: 25 Nov 2025
Location: Pune, Maharashtra, IN
Company: Luminous
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Job Code/ Requisition ID |
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Location |
PUNE |
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Travel Required |
Yes |
Department / Function |
Service |
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Position Name |
Area Service Manager |
Designation |
Area Service Manager |
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Role |
Individual |
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Team |
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Reporting To |
Zonal Manager |
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Job Specification |
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Role: Area Service Manager(Field service delivery , Customer experience , Trade connect and Revenue Generation)
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Qualification/ Personal Attributes |
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B. Tech / Diploma (3–7 years in Services Operations / Customer Support (preferably in Battery, Inverter, or Consumer Durable industry)
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Job Description |
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Manage service operations and ensure timely resolution of customer complaints Coordinate with service engineers and channel partners Monitor field performance and maintain high customer satisfaction Handle warranty claims, replacements, Revenue and service partner management
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About Luminous |
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Luminous Power Technologies, a leader in energy solutions, is a 35-year-old company which started as a small venture. Now on its brand transformation journey, its mission is to become a name synonymous with all-encompassing home electrical, power backup and residential solar solutions and create millions of happy homes in India.
Today, Luminous is already a powerful, trustworthy brand name in 100 million Indian homes. During this successful journey, it has embraced the core values of reliability, consistency, longevity and the highest standards of integrity along with dynamic ideas and innovation. Its consumer-centric focus has led Luminous into new categories to deliver excellence in every product and home solution it offers. With 7 manufacturing units, more than 28 sales offices in India and presence in over 36 countries our 6000 employees serve more than 60,000 channel partners and millions of customers. Our motto has always been Customer Delight through Innovation & Passion with focus on Execution & Team-work. At Luminous, we passionately innovate to make life comfortable and efficient.
Luminous is a group company of Schneider Electric, a global leader in energy management with presence in over 100 countries, 1.5 lakh people and a revenue of Rs. 2 lakh crore.
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