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Manager

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Date: 23 Sept 2025

Location: Gurugram, Haryana, IN

Company: Luminous

Job Code/ Requisition ID

 

Location

 Gurugaon

Travel Required

Yes

Department / Function

ESB

Position Name

Manager- Capability Building

Designation

Manager

Role

Individual

 

Team                 

 

Reporting To

General Manager

Job Specification

Excellent verbal and written communication skills to engage with potential customers effectively.

Strong understanding of sales processes and techno commercials skills.

Ability to analyse data and metrics to optimize lead generation strategies.

Proficiency in using CRM software, email marketing tools, and social media platforms.

 

 

Qualification/ Personal Attributes

A degree in Engineering / Diploma, or a related field is often preferred.

 

 

 

 

 

Job Description

Key Responsibilities

Capability Building

Evaluating Employee & Channel Needs

Designing Training Programs and Materials

Scheduling Training Sessions

Delivering Training Sessions

Assessing Learning Outcomes

In-side Sales

Efficiently manage and prioritize filtered sales leads to ensure timely follow-up and engagement.

Build strong relationships with potential customers through phone calls, emails, and virtual meetings.

Conduct thorough needs assessments to understand customer requirements and pain points. (Virtual /Physical Site Visit & System Sizing)

Offer appropriate products or services that meet customer needs, highlighting key benefits and value propositions.

Address customer concerns and objections effectively to move leads through the sales pipeline.

Lead handing over to business team. (Process to be Finilized-Biding Process or Something Else)

Schedule and conduct follow-up communications with business team to ensure the conversion from sales funnel to order.

Maintain records of lead interactions and sales activities in the CRM system. Provide regular reports on lead conversion rates and sales performance.

Stay updated on industry trends and best practices to continuously improve sales techniques and strategies.

 

 

 

 

 

 

 

 

 

About Luminous

Luminous Power Technologies, a leader in energy solutions, is a 35-year-old company which started as a small venture. Now on its brand transformation journey, its mission is to become a name synonymous with all-encompassing home electrical, power backup and residential solar solutions and create millions of happy homes in India.

 

Today, Luminous is already a powerful, trustworthy brand name in 100 million Indian homes. During this successful journey, it has embraced the core values of reliability, consistency, longevity and the highest standards of integrity along with dynamic ideas and innovation. Its consumer-centric focus has led Luminous into new categories to deliver excellence in every product and home solution it offers. With 7 manufacturing units, more than 28 sales offices in India and presence in over 36 countries our 6000 employees serve more than 60,000 channel partners and millions of customers. Our motto has always been Customer Delight through Innovation & Passion with focus on Execution & Team-work. At Luminous, we passionately innovate to make life comfortable and efficient.

 

Luminous is a group company of Schneider Electric, a global leader in energy management with presence in over 100 countries, 1.5 lakh people and a revenue of Rs. 2 lakh crore.